RBS Insurance
RBS Insurance is the largest home and motor insurer in the UK with household brands such as Direct Line, Churchill, Green Flag, Privilege, as well as partnerships with other leading brands.
Its offices in Glasgow play a key role in its UK operations, comprising claims and customer relations, with support functions including risk, finance, sales, service, partnerships and audit.
Leading UK insurer
As the leading player in the UK home and motor insurance market, RBS Insurance also has ambitions to increase its market share in areas such as travel, pet and breakdown cover.
Its expertise in the market has led it to develop a portfolio of covers for mid and high net worth individuals, both for Select from Direct Line as well as for the providers of private banking services.
Corporate restructure
RBS Insurance is entering a new era as it plans for separation from The Royal Bank of Scotland Group by the end of 2013. This means change on many levels, including improvements to the pricing model and the transformation of its claims infrastructure.
To do this, it will need significant actuarial capability to help it drive the right insurance pricing and reserving decisions. The company recognises the value in diversity of thinking and the need to expand its search for actuarial talent.
Exciting challenges
Caroline Mellor, Head of Resourcing said: “As we head into the growth phase, we face new and exciting challenges. Each of us is working hard to meet our goal to become Britain’s Best Insurer, which means being best for customers, for shareholders, and for our people.
“The journey to be best offers every RBS Insurance employee the chance to use their talents to help make this company the leader in the UK general insurance market.”