Craneware is the leader in automated revenue integrity solutions that improve financial performance for US healthcare organizations.


Craneware's market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code and retain earned revenue for patient care services and supplies. This optimizes reimbursement, increases operational efficiency and minimizes compliance risk. By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage.

Craneware is recognised as the leading provider of solutions that improve financial performance in the US hospital and Healthcare provider markets.

Founded in May 1999 by CEO Keith Neilson and CTO Gordon Craig, Craneware launched its first product in October 1999 after signing its first customer contract the previous month. By the end of 2000 more than 20 customers were signed, establishing the strong growth pattern that continues today. In September 2007, Craneware listed on the AIM market of the London Stock Exchange.

Today, Craneware is headquartered in Edinburgh, Scotland, with U.S. offices in Georgia, Tennessee, Massachusetts and Arizona. Employing over 200 staff, Craneware serves more than one-quarter of all registered U.S. hospitals and is respected as a healthcare business partner known to deliver value, quality, and outstanding customer service as evidenced by KLAS results.

During the last 15 years, nearly one quarter of all registered US hospitals have chosen Craneware to assist them on their journey to improved financial performance and revenue integrity. Clients range from small community hospitals to large healthcare networks, including such leading organizations as Intermountain Healthcare, Sutter Health, The Cleveland Clinic, Catholic Healthcare East, Dignity Health, The John Hopkins Hospital and many others.


1 Tanfield